Shipping policy

Last updated: 27 August 2026

Thank you for shopping with NuVora.

Shipping within New Zealand

We currently ship orders within New Zealand.

Standard shipping: NZ$6.00

Estimated delivery time is approximately 3–5 business days after your order has been processed and dispatched.

Delivery times are estimates and may vary depending on the delivery location, courier delays, weather, public holidays, or other circumstances outside our control.

Order processing

Orders are normally processed after payment has been successfully received.

You will receive order and shipping information when your order is processed.

Tracking

Where tracking is available, tracking information will be provided to you after your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

Incorrect delivery information

Please make sure your delivery address is correct when placing your order.

If an order is returned or cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply before we can resend the order.