Terms of service

Last updated: 27 August 2026

Welcome to NuVora. These Terms of Service apply to your use of our website and purchases made through our online store.

By using our website or placing an order, you agree to these Terms of Service.

1. Products and information

We make reasonable efforts to ensure that product descriptions, images, prices and other information on our website are accurate. However, colours and appearance may vary slightly depending on your device or screen.

We reserve the right to correct errors, update product information, or change product availability and pricing where necessary.

2. Orders

When you place an order, you are making an offer to purchase the products selected at the prices displayed at checkout.

We reserve the right to refuse or cancel an order where there is a genuine issue such as an obvious pricing error, product availability problem, suspected fraudulent activity, or other circumstances requiring cancellation.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

3. Prices and payment

All prices displayed on our New Zealand store are in New Zealand dollars (NZD) unless otherwise stated.

Payment must be successfully received before an order can be processed.

Available payment methods are displayed during checkout.

4. Shipping and delivery

We will process and dispatch orders according to the shipping information provided on our website.

Estimated delivery times are estimates only and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, or other unforeseen events.

Please make sure your delivery address is accurate when placing an order.

5. Returns and refunds

Our Return & Refund Policy applies to eligible returns, refunds, damaged products, defective products and incorrect orders.

Nothing in these Terms limits or excludes any rights you may have under applicable New Zealand consumer law.

6. Website use

You agree not to misuse our website, interfere with its operation, attempt to gain unauthorised access, or use the website for unlawful purposes.

7. Intellectual property

The content on this website, including text, graphics, logos, images and other materials, is owned by or licensed to NuVora unless otherwise stated.

You may not reproduce, copy, modify or distribute our website content without permission, except where permitted by law.

8. Changes to these Terms

We may update these Terms of Service from time to time. The updated version will be posted on our website with a revised "Last updated" date.

9. Contact us

If you have questions about these Terms of Service, please contact us:

NuVora
12 Taitonga Lane
Stanmore Bay, Auckland 0932
New Zealand

Email: vashishtvarun123@gmail.com
Phone: +64 22 099 6789